Refund Policy

Refund Policy

Written Request Required

Your tuition, minus a $15 cancellation fee per non-credit class, will be refunded if a WRITTEN request is delivered or faxed to 505-277-1990, or mailed and RECEIVED THREE business days prior to the first scheduled class. This policy applies to all registrations, whatever method of payment. Phone requests will not be accepted. Refunds under $20 are usually provided a credit toward a future CE class.

 

Special Circumstances

A SERIES in business and technology programs will be treated as a class, and thus withdrawal from a series must be done THREE business days in advance of the FIRST class session. There are no refunds for courses that are delivered via online instruction such as Gatlin, Ed2Go, and Skillsoft courses. Other refund policies may apply to conferences, educational trips and tours, Story of New Mexico and other special programs. Information will accompany the special program brochure or flyer when these policies apply. Test vouchers and discounted software purchased through UNM Continuing Education are non-refundable.

 

Please note

Immediate cash refunds are not given for withdrawal from a class or when a class is cancelled. Per UNM policy, if payment was made with cash or check, a social security number is required for a refund. If a refund is due or if overpayment has been made by check, there is a 21-day hold period from the payment receipt date before the refund is processed. Credit card refunds will be credited to the original charge card used in the initial enrollment transaction.

 

Ways to submit a request for refund

Please note that all requests for refund must be submitted in writing; even for in-person requests.

in person
Submit your request in writing to: 1634 University Blvd NE, just north of Indian School on the east side of the street. Go to the Registration Office in the south building.

by fax to 505-277-1990

by mail to UNM Continuing Education, Attn: Registration, MSC07 4030, 1 University of New Mexico Albuquerque, NM 87131-0001

by e-mail registration

 

Transfer Policy

A student may transfer in lieu of requesting a refund. Transfers from one non-credit course to another can be made prior to start of class. Transfers from one cooking class to another must do so three days prior to start of class. There will be a $20.00 transfer fee for those students transferring after that period. Contact us in person, by phone, fax, mail or by email.

 

Important!

Transfer policy for Bonne Cuisine courses with the Personal Enrichment Program: Students who wish to transfer their registration from one cooking class to another must do so at least three days prior to the start date of the class in which they are already enrolled. There will be an additional $20.00 transfer fee for those students transferring after that time.

 

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