Negotiation and dispute-resolution skills are important keys to success in today’s work environments, whether negotiating with organizations or working through relationships with coworkers. Work with professional mediators to develop your conflict resolution, negotiation and mediation skills in these interactive certificate programs. Learn how to turn win-lose scenarios—or lose-lose “stalemates”—into win-win agreements. These courses address conflict resolution challenges and opportunities faced by businesses, industry, non-profits, and neighbors.

Negotiation and Conflict Resolution Certificate

Registration Discount: Enroll for all three courses at one time and receive a 10% discount.

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Workplace Mediation Certificate

Prerequisite: Negotiation and Conflict Resolution Certificate. This course is available for early registration. Add this course when registering for the three courses listed above to include it in your registration discount.

Great ideas need the resources to make them realities. Funded grants are organized, specific, and meet the criteria for consideration. Learn the skills needed to research, identify, and write a successful grant proposal that satisfies your funding needs. Look for expertise to help you with essential terminology, funding types, methods, and practical applications in our Grantsmanship and Proposal Writing courses.

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Effective programs and services value the commitment of people who share their time, energy and expertise. Providing an effective and supportive environment will motivate continued participation. This training is designed to be relevant for coordinators with established programs as well as those in the process of creating new ones. Students will be introduced to volunteer management recruitment and motivation best practices. Explore ways to enhance the capacity of your organization to recruit and maintain volunteers.